An organization is evaluating vendors to provide mobile device management (MDM) services. Which of the following is a KEY governance consideration for the IT steering committee?

The IT steering committee's role is to ensure IT initiatives support business objectives. Therefore, it is crucial to verify that the MDM vendor's service level targets, such as uptime, support response times, and feature availability, are adequate to meet the organization's operational and strategic business requirements and expectations.

Whether employee-owned devices are covered is an operational scope decision, which is important but secondary to the overarching governance concern of aligning service quality with business needs.

The delivery model (cloud vs. on-premises) is a technical and architectural decision, not the key governance consideration regarding business alignment.

Whether technology-owned devices are covered is another operational scope decision, similar to choice B, and not the primary governance concern.