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CGEIT · Question #424

A newly appointed CIO has been tasked with the responsibility of developing an effective IT enterprise roadmap that meets business requirements. Which of the following is the BEST way to ensure that t

The correct answer is A. Involve process owners in requirements gathering.. To ensure an IT enterprise roadmap aligns with business needs, the CIO must actively involve business process owners in the initial requirements gathering phase.

Submitted by weili_xi· Apr 18, 2026Governance of Enterprise IT

Question

A newly appointed CIO has been tasked with the responsibility of developing an effective IT enterprise roadmap that meets business requirements. Which of the following is the BEST way to ensure that the business needs have been taken into consideration?

Options

  • AInvolve process owners in requirements gathering.
  • BImplement a balanced scorecard.
  • CInclude user acceptance testing (UAT) as part of the resulting IT solutions.

How the community answered

(41 responses)
  • A
    71% (29)
  • B
    10% (4)
  • C
    20% (8)

Why each option

To ensure an IT enterprise roadmap aligns with business needs, the CIO must actively involve business process owners in the initial requirements gathering phase.

AInvolve process owners in requirements gathering.Correct

Directly involving business process owners in requirements gathering ensures that the IT roadmap is built upon an accurate and comprehensive understanding of actual business operations, pain points, and strategic needs. Their input guarantees that IT solutions developed will directly support and enhance core business processes, thus meeting business requirements effectively.

BImplement a balanced scorecard.

Implementing a balanced scorecard is a tool for measuring IT performance and strategic alignment after an IT roadmap is in place, not a method for gathering initial business requirements for the roadmap itself.

CInclude user acceptance testing (UAT) as part of the resulting IT solutions.

User acceptance testing (UAT) is a critical step for validating individual IT solutions after they have been developed, ensuring they meet user expectations, but it does not proactively inform the strategic direction and overall requirements for the IT roadmap itself.

Concept tested: Business-IT alignment in roadmap

Topics

#IT strategy#Business alignment#Requirements management#Stakeholder engagement

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