In a large enterprise, which of the following should be responsible for the implementation of an IT balanced scorecard?

A Project Management Office (PMO) focuses on project delivery and methodology, which is too tactical for the strategic oversight required to implement and manage an IT balanced scorecard.

While the CIO is responsible for IT strategy, the implementation of an IT balanced scorecard requires broader business buy-in and oversight than a single individual typically provides, making the committee a more appropriate body.

The IT steering committee comprises senior management from both business and IT, providing the necessary strategic perspective, authority, and cross-functional representation to ensure that the IT balanced scorecard accurately reflects business objectives and IT performance. This committee is uniquely positioned to drive alignment and hold all stakeholders accountable for IT value delivery.

The Chief Risk Officer (CRO) focuses specifically on enterprise-wide risk management, which is a component of a balanced scorecard, but not the overall implementation of a tool that measures performance across multiple dimensions.