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CGEIT · Question #403

CGEIT Question #403: Real Exam Question with Answer & Explanation

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Submitted by miguelv· Apr 18, 2026Governance of Enterprise IT

Question

An enterprise has decided to implement an enterprise resource planning (ERP) system to achieve operating and cost efficiencies through global IT standardization. The business units are resistant because they are used to operating autonomously. The CEO has instructed the CIO to move quickly with the implementation to force acceptance with business unit leaders. Which of the following should be the ClO's FIRST step?

Options

  • ABuild a governance framework for identifying non-standard processes.
  • BRequest funding from the CEO to hire ERP consultants.
  • CAsk the CEO to be the sponsor of the program
  • DEngage a reluctant business unit to conduct a proof-of-concept pilot.

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Topics

#Executive Sponsorship#Change Management#ERP Implementation#Organizational Resistance
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