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CGEIT · Question #32
CGEIT Question #32: Real Exam Question with Answer & Explanation
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Submitted by tyler.j· Apr 18, 2026Governance of Enterprise IT
Question
Due to continually missed service level agreements (SLAs), an enterprise plans to terminate its contract with a vendor providing IT help desk services. The enterprise s IT department will assume the help desk-related responsibilities. Which of the following would BEST facilitate this transition?
Options
- ARequiring the enterprise architecture (EA) be updated
- BValidating that the balanced scorecard is still meaningful
- CEnsuring IT will operate at a lower cost than the vendor
- DEnsuring a change management plan is in place
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Topics
#Change Management#IT Governance#Vendor Management#Service Transition