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CGEIT · Question #307

Which of the following is the BEST outcome measure to determine the effectiveness of IT risk management processes?

The correct answer is C. Number of events impacting business processes due to delays in responding to risks. The most effective outcome measure for IT risk management is the actual reduction in business impact caused by unaddressed or poorly managed risks.

Submitted by marco_it· Apr 18, 2026Risk Optimization

Question

Which of the following is the BEST outcome measure to determine the effectiveness of IT risk management processes?

Options

  • AFrequency of updates to the IT risk register
  • BTime lag between when IT risk is identified and the enterprise's response
  • CNumber of events impacting business processes due to delays in responding to risks
  • DPercentage of business users satisfied with the quality of risk training

How the community answered

(50 responses)
  • A
    6% (3)
  • B
    8% (4)
  • C
    84% (42)
  • D
    2% (1)

Why each option

The most effective outcome measure for IT risk management is the actual reduction in business impact caused by unaddressed or poorly managed risks.

AFrequency of updates to the IT risk register

The frequency of updates to the risk register is a process metric, not an outcome measure reflecting actual risk reduction or impact.

BTime lag between when IT risk is identified and the enterprise's response

The time lag between identification and response is a process efficiency metric, not a direct measure of the impact on the business.

CNumber of events impacting business processes due to delays in responding to risksCorrect

The ultimate goal of IT risk management is to minimize disruptions and negative impacts on business processes. Therefore, measuring the number of actual events that negatively affect business operations due to ineffective or delayed risk responses directly reflects the success or failure of the risk management processes in preventing adverse outcomes.

DPercentage of business users satisfied with the quality of risk training

Business user satisfaction with risk training is an input or awareness metric, not a direct outcome measure of the effectiveness of risk management in protecting the business.

Concept tested: IT risk management outcome metrics

Source: https://learn.microsoft.com/en-us/compliance/regulatory/risk-management-overview?view=o365-worldwide

Topics

#IT risk management#Performance measurement#Outcome metrics#Business impact

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