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CGEIT · Question #243

Which of the following represents the GREATEST challenge to implementing IT governance?

The correct answer is D. Applying behavioral change management. The greatest challenge in implementing IT governance often stems from the need to change ingrained behaviors and mindsets within an organization. This human element, known as behavioral change management, is critical for successful adoption and adherence to new governance…

Submitted by luis.pe· Apr 18, 2026Governance of Enterprise IT

Question

Which of the following represents the GREATEST challenge to implementing IT governance?

Options

  • ADetermining the best practice to follow
  • BPlanning the project itself
  • CDeveloping a business case
  • DApplying behavioral change management

How the community answered

(61 responses)
  • A
    5% (3)
  • B
    25% (15)
  • C
    11% (7)
  • D
    59% (36)

Why each option

The greatest challenge in implementing IT governance often stems from the need to change ingrained behaviors and mindsets within an organization. This human element, known as behavioral change management, is critical for successful adoption and adherence to new governance policies and processes.

ADetermining the best practice to follow

While selecting best practices is important, frameworks like COBIT or ITIL provide clear guidance, making this less challenging than human behavior.

BPlanning the project itself

Project planning for IT governance can be complex, but standard project management methodologies can address this, making it less challenging than managing human behavior.

CDeveloping a business case

Developing a business case justifies the investment but is a finite task, and typically less complex than embedding new behaviors and processes across an enterprise.

DApplying behavioral change managementCorrect

Applying behavioral change management is often the greatest challenge because IT governance involves changes to roles, responsibilities, processes, and decision-making authority, which requires significant buy-in and adaptation from individuals across the organization. Resistance to change and difficulty in shifting established habits can impede successful implementation more than technical or planning aspects.

Concept tested: Challenges of IT Governance Implementation

Topics

#IT Governance Implementation#Change Management#Organizational Change#Behavioral Aspects

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