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CGEIT · Question #238
CGEIT Question #238: Real Exam Question with Answer & Explanation
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Submitted by ricky.ec· Apr 18, 2026Governance of Enterprise IT
Question
Results of an enterprise's customer survey indicate customers prefer using mobile applications. However, this same survey shows the enterprise's mobile applications are considered inferior compared to legacy browser-based applications. Which of the following should be the FIRST step in creating an effective long-term mobile application strategy?
Options
- AEstablish service level agreements (SLAs) with the development team.
- BIdentify key risks and mitigation strategies for mobile applications.
- CImplement key performance indicators (KPIs) that include application quality.
- DIdentify business requirements concerning mobile applications.
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Topics
#Strategic planning#Business requirements analysis#IT strategy alignment#Mobile application strategy