An enterprise's CIO requires all IT processes within the enterprise to be clearly defined. Which of the following would be the MOST immediate outcome?

The correct answer is B. Repeatability. Clearly defining IT processes standardizes how tasks are performed, which enables them to be repeated consistently with minimal variation. This repeatability reduces errors, improves quality, and creates a reliable foundation for further improvements. According to the search resu

Submitted by olafpl· Apr 18, 2026Governance of Enterprise IT

Question

Options

APerformance
BRepeatability
CScalability
DOptimization

How the community answered

(35 responses)

A
3% (1)
B
89% (31)
C
3% (1)
D
6% (2)

Explanation

Clearly defining IT processes standardizes how tasks are performed, which enables them to be repeated consistently with minimal variation. This repeatability reduces errors, improves quality, and creates a reliable foundation for further improvements. According to the search results, process standardization leads to consistent execution, reduced errors, and smoother workflows by establishing a single, clear model of execution. Repeatability is the essential first step before an organization can achieve higher-level outcomes like optimization or scalability. Without repeatable processes, efforts to optimize or scale are unreliable and risky.

Topics

#Process definition#IT processes#Process management#Repeatability

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