The CIO of a global technology company is considering introducing a bring your own device (BYOD) program. What should the CIO do FIRST?

Ensuring infrastructure can meet BYOD requirements is a technical planning and implementation step that follows the strategic decision to pursue BYOD, which is informed by the business case.

Establishing a comprehensive business case is the first critical step for any major IT initiative like a BYOD program. This involves outlining the strategic rationale, expected benefits, potential costs, risks, and resource requirements, ensuring executive buy-in and justification before proceeding with planning or implementation.

Defining a clear and inclusive BYOD policy is essential for program governance and operation, but it is developed after the program's business justification has been established.

Focusing on securing data and access is a paramount design and operational consideration for a BYOD program, but the program itself must first be justified from a business perspective before security measures are fully designed.