An enterprise is trying to increase the maturity of its IT process from being ad hoc to being repeatable. Which of the following is the PRIMARY benefit of this change?

Process optimization is typically associated with higher maturity levels (e.g., defined or managed) where processes are already repeatable and measured, not the primary benefit of just moving to repeatable.

Mapping required outcomes to business objectives is a strategic alignment activity that occurs at a higher level than simply making an ad hoc process repeatable.

Measuring process performance in business terms is a characteristic of more mature processes (e.g., managed or optimized) that come after processes are already repeatable and defined.

Advancing from an ad hoc to a repeatable process level implies that documented steps are followed consistently, which directly leads to more predictable and frequent achievement of desired outcomes because variability in execution is significantly reduced. This consistency builds a foundation for reliability and improved service delivery.