CDPSE · Question #412
Which of the following metrics is BEST to use for assessing the effectiveness of a privacy training program?
The correct answer is C. Improvement in employee exam scores after training. Improvement in employee exam scores before and after training is an outcome-based metric that directly measures knowledge gained, reflecting whether the training actually changed understanding and behavior. Options A and B (number of sessions conducted and completion percentage)
Question
Which of the following metrics is BEST to use for assessing the effectiveness of a privacy training program?
Options
- ANumber of privacy training sessions conducted annually
- BPercentage of employees that completed privacy training
- CImprovement in employee exam scores after training
- DIncrease in the number of reported privacy incidents
How the community answered
(30 responses)- A3% (1)
- B3% (1)
- C93% (28)
Explanation
Improvement in employee exam scores before and after training is an outcome-based metric that directly measures knowledge gained, reflecting whether the training actually changed understanding and behavior. Options A and B (number of sessions conducted and completion percentage) are activity metrics that only confirm participation, not learning. Option D (increase in reported incidents) is counterintuitive as an effectiveness indicator and may reflect awareness rather than training failure.
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