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CDPSE · Question #353

Which of the following should be done FIRST when creating specialized training for employees with key duties to protect personal data?

The correct answer is D. Define the roles, responsibilities, and required skills based on job descriptions.. Before designing any training program, you must first define the roles, responsibilities, and required skills of the target audience. This determines WHO needs training, WHAT knowledge gaps exist, and WHAT competencies the training must build - forming the foundation everything e

Privacy Governance

Question

Which of the following should be done FIRST when creating specialized training for employees with key duties to protect personal data?

Options

  • AIdentify the key internal and external threats to data protection.
  • BDevelop metrics to define and measure a successful training program.
  • CBenchmark existing training programs against industry standards.
  • DDefine the roles, responsibilities, and required skills based on job descriptions.

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    11% (3)
  • D
    81% (22)

Explanation

Before designing any training program, you must first define the roles, responsibilities, and required skills of the target audience. This determines WHO needs training, WHAT knowledge gaps exist, and WHAT competencies the training must build - forming the foundation everything else depends on. Option A (identifying threats) informs content but cannot be done meaningfully without first knowing which roles face which threats. Option B (developing metrics) requires knowing what success looks like for each role before you can measure it. Option C (benchmarking) compares your program against standards, but you cannot benchmark a program you haven't defined yet. Role definition is always the first step in a needs-based training design process.

Topics

#Training & Awareness#Privacy Program Management#Roles & Responsibilities#Skill Development

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