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CDPSE · Question #347

CDPSE Question #347: Real Exam Question with Answer & Explanation

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Privacy Governance

Question

An organization has developed a tracking system to better understand customer purchasing behavior. Prior to deployment it is discovered that the consumer privacy policy does not properly convey that customer purchases may be tracked in this way. Which of the following is the BEST course of action?

Options

  • ACreate a script for customer service representatives to describe the change when customers call.
  • BInclude a notice in the purchase confirmation that informs customers of the tracking.
  • CDelay launching the system until the privacy policy and notice have been updated.
  • DWhen the system is launched, collect the data but do not analyze it until the policy and notice

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Topics

#Privacy policy update#Transparency#Lawful processing#Data collection ethics
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