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CDCP · Question #99

Does unplanned downtime of a data centre have an impact on the business results?

The correct answer is C. Yes, data centre downtime can result in business downtime. Data centres are essential for supporting the IT operations and applications of various businesses across different industries. Data centre downtime can have a negative impact on the business results, such as loss of revenue, customer satisfaction, productivity, reputation, and…

Operational Aspects

Question

Does unplanned downtime of a data centre have an impact on the business results?

Options

  • ANo, because data centres operate independently from the business.
  • BNo, unplanned data centre downtime is already financially planned for in the yearly budget
  • CYes, data centre downtime can result in business downtime.
  • DYes, but data centre downtime only impacts the airline industry.

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    93% (25)

Explanation

Data centres are essential for supporting the IT operations and applications of various businesses across different industries. Data centre downtime can have a negative impact on the business results, such as loss of revenue, customer satisfaction, productivity, reputation, and competitive advantage. According to a web search, the average cost of data centre downtime in 2020 was $8,851 per minute, and the average duration of a data centre outage was 95 minutes. This means that a typical data centre outage could cost a business over $840,000 in direct and indirect losses. Therefore, data centre downtime can have a significant impact on the business results, regardless of the industry or sector.

Topics

#downtime#business impact#availability#business continuity

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