CCSP · Question #684
Which component of ITIL pertains to planning, coordinating, executing, and validating changes and rollouts to production environments?
The correct answer is A. Release management. Release management involves planning, coordinating, executing, and validating changes and rollouts to the production environment. Change management is a higher-level component than release management and also involves stakeholder and management approval, rather than specifically
Question
Which component of ITIL pertains to planning, coordinating, executing, and validating changes and rollouts to production environments?
Options
- ARelease management
- BAvailability management
- CProblem management
- DChange management
How the community answered
(51 responses)- A92% (47)
- B4% (2)
- C2% (1)
- D2% (1)
Explanation
Release management involves planning, coordinating, executing, and validating changes and rollouts to the production environment. Change management is a higher-level component than release management and also involves stakeholder and management approval, rather than specifically focusing the actual release itself. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.
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