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CCBA · Question #57

Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Whic

The correct answer is A. End users. End users are the stakeholders who use the solution or are directly affected by its outcomes. They are most likely to have the most direct awareness of problems that could lead to a business need, as they experience the pain points, inefficiencies, or gaps in the current state of

Strategy Analysis

Question

Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

Options

  • AEnd users
  • BBusiness analysts
  • CProject managers
  • DFunctional managers

How the community answered

(29 responses)
  • A
    93% (27)
  • C
    3% (1)
  • D
    3% (1)

Explanation

End users are the stakeholders who use the solution or are directly affected by its outcomes. They are most likely to have the most direct awareness of problems that could lead to a business need, as they experience the pain points, inefficiencies, or gaps in the current state of the organization. End users can provide valuable feedback and insights to the business analyst and help to define and validate the requirements and the solution.

Topics

#business need identification#end users#stakeholder awareness#problem identification

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