CBAP · Question #528
A company is about to embark upon a large organizational change initiative that involves restructuring its service offerings. A senior business analyst (BA) is assigned the work of establishing…
The correct answer is B. Effectiveness. Effectiveness is the performance measure that evaluates the value of business analysis work products relative to the cost, time, and resources invested in producing them.
Question
A company is about to embark upon a large organizational change initiative that involves restructuring its service offerings. A senior business analyst (BA) is assigned the work of establishing performance measures for the business analysis work to be performed by the 6A ream. Which of the following performance measures is appropriate to assess the value delivered by the work products against the cost time, and resource investments expended to create them?
Options
- AStrategy
- BEffectiveness
- CSignificance
- DKnowledge
How the community answered
(43 responses)- A16% (7)
- B72% (31)
- C7% (3)
- D5% (2)
Why each option
Effectiveness is the performance measure that evaluates the value of business analysis work products relative to the cost, time, and resources invested in producing them.
Strategy refers to the planned approach for achieving business analysis objectives, not a measure for evaluating value delivered against investment.
Effectiveness as a BA performance measure assesses whether the work products produced deliver sufficient value in proportion to the investments of cost, time, and resources expended. It focuses on the return or benefit gained from the analysis effort, making it the appropriate measure for evaluating the quality and value of outputs against inputs for the team.
Significance relates to the importance or priority of requirements or work, not a comparative measure of value versus resource expenditure.
Knowledge as a performance dimension relates to the BA's competency and learning, not the cost-benefit ratio of work products produced.
Concept tested: Business analysis performance measures - effectiveness
Source: https://www.iiba.org/standards-and-resources/babok/
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