CBAP · Question #512
A business analyst (BA) has recently completed a comprehensive stakeholder analysis. Next the BA would like to consider ways in which to ensure that the stakeholders remain engaged throughout the…
The correct answer is D. Communications Management Plan. A Communications Management Plan is the standard artifact for documenting all stakeholder communication logistics including timing, frequency, tools, delivery methods, and individual stakeholder preferences.
Question
A business analyst (BA) has recently completed a comprehensive stakeholder analysis. Next the BA would like to consider ways in which to ensure that the stakeholders remain engaged throughout the change strategy. Some of the considerations include timing and frequency, location, available tools, delivery methods and the stakeholders' preferences. In which of the following plans would the BA document these considerations?
Options
- AStakeholder Collaboration Plan
- BBusiness Analyse Plan
- CStakeholder Analysis Plan
- DCommunications Management Plan
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C3% (1)
- D83% (25)
Why each option
A Communications Management Plan is the standard artifact for documenting all stakeholder communication logistics including timing, frequency, tools, delivery methods, and individual stakeholder preferences.
A Stakeholder Collaboration Plan is not a recognized standard BA planning artifact that covers the detailed communication logistics - such as timing, tools, and delivery methods - described in the scenario.
A Business Analysis Plan describes the overall approach and methodology for performing BA activities but does not specifically address the communication logistics needed to keep stakeholders engaged over time.
Stakeholder analysis is an analytical activity used to identify and assess stakeholders; its output informs planning decisions but is not a plan document where communication considerations such as frequency and delivery methods are formally recorded.
The Communications Management Plan formally captures how, when, where, and through what channels information will be communicated to stakeholders throughout a project or change initiative. It is specifically designed to document considerations such as timing and frequency, location, available tools, delivery methods, and stakeholder preferences, making it the appropriate vehicle for sustaining stakeholder engagement across the change strategy.
Concept tested: Communications Management Plan for stakeholder engagement
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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