CompTIA
CAS-003 · Question #229
CAS-003 Question #229: Real Exam Question with Answer & Explanation
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Question
A SaaS-based email service provider often receives reports from legitimate customers that their IP netblocks are on blacklists and they cannot send email. The SaaS has confirmed that affected customers typically have IP addresses within broader network ranges and some abusive customers within the same IP ranges may have performed spam campaigns. Which of the following actions should the SaaS provider perform to minimize legitimate customer impact?
Options
- AInform the customer that the service provider does not have any control over third-party blacklist
- BPerform a takedown of any customer accounts that have entries on email blacklists because this
- CWork with the legal department and threaten legal action against the blacklist operator if the
- DEstablish relationship with a blacklist operators so broad entries can be replaced with more
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