CAS-002 · Question #881
A company has a difficult time communicating between the security engineers, application developers, and sales staff. The sales staff tends to overpromise the application deliverables. The security…
The correct answer is A. Allow the sales staff to shadow the developers and engineers to see how their sales impact the. The root cause is sales staff overpromising without understanding technical constraints, which is best resolved by giving sales staff direct visibility into the engineering and development workflow.
Question
A company has a difficult time communicating between the security engineers, application developers, and sales staff. The sales staff tends to overpromise the application deliverables. The security engineers and application developers are falling behind schedule. Which of the following should be done to solve this?
Options
- AAllow the sales staff to shadow the developers and engineers to see how their sales impact the
- BAllow the security engineering team to do application development so they understand why it
- CAllow the application developers to attend a sales conference so they understand how business is
- DAllow the sales staff to learn application programming and security engineering so they
How the community answered
(40 responses)- A80% (32)
- B8% (3)
- C3% (1)
- D10% (4)
Why each option
The root cause is sales staff overpromising without understanding technical constraints, which is best resolved by giving sales staff direct visibility into the engineering and development workflow.
Having sales staff shadow developers and security engineers directly exposes them to the complexity, time requirements, and dependencies involved in delivering features securely, creating organic empathy that discourages overpromising and aligns sales commitments with realistic delivery capacity.
Having security engineers perform application development does not address the root cause of sales staff making unrealistic promises to customers.
Sending developers to a sales conference improves developer understanding of business processes but does not correct the behavior of sales staff overpromising deliverables.
Training sales staff in programming and security engineering is impractical at scale and does not directly resolve the communication and expectation-setting problem.
Concept tested: Cross-functional communication and managing stakeholder expectations
Topics
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