CAPM · Question #90
A functional manager is delegating a key project to a project team without a project manager. Which communication method will be most effective?
The correct answer is A. Interactive. Interactive communication - which is two-way and real-time - is most effective for a team operating without a project manager because it enables immediate feedback, clarification, and coordination among members.
Question
Options
- AInteractive
- BPush
- CVerbal
- DOral
How the community answered
(33 responses)- A82% (27)
- B12% (4)
- C3% (1)
- D3% (1)
Why each option
Interactive communication - which is two-way and real-time - is most effective for a team operating without a project manager because it enables immediate feedback, clarification, and coordination among members.
Interactive communication involves a direct, multidirectional exchange between two or more parties in real time - such as meetings, phone calls, or video conferences - ensuring that all participants can immediately respond, ask questions, and reach shared understanding. Without a project manager to coordinate and relay information, the team must self-organize and resolve issues collectively, which requires the immediacy and bidirectional nature that only interactive communication provides. This method reduces the risk of miscommunication and keeps all members aligned without a central authority.
Push communication - such as emails, memos, and reports - is one-directional and does not guarantee the recipient has understood the message, making it insufficient for a leaderless team that needs real-time coordination.
Verbal and oral are not formal PMBOK communication method classifications; 'interactive' already encompasses verbal/oral exchanges, and these terms do not distinguish the critical bidirectional, real-time characteristic that makes a method effective here.
Oral is not a recognized PMBOK communication method category; it overlaps with interactive but lacks specificity about the two-way, real-time nature that is the key reason interactive communication is most effective.
Concept tested: Interactive vs. push communication methods
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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