CAPM · Question #192
In an interactive communication model, how is the sender ensured that the message was understood by the receiver?
The correct answer is B. The receiver responds to the message with feedback. In an interactive communication model, feedback or a response from the receiver is the mechanism that confirms the message was not only received but understood.
Question
Options
- AThe receiver decodes the message
- BThe receiver responds to the message with feedback
- CThe receiver transmits the message
- DThe receiver acknowledges their receipt of the message
How the community answered
(28 responses)- A7% (2)
- B89% (25)
- C4% (1)
Why each option
In an interactive communication model, feedback or a response from the receiver is the mechanism that confirms the message was not only received but understood.
Decoding the message is an internal cognitive step by the receiver and does not confirm understanding back to the sender.
Interactive communication is a two-way exchange where the receiver actively responds with feedback, allowing the sender to verify that the intended meaning was correctly interpreted. Without a response, the sender cannot distinguish between a message being received and a message being understood. This feedback loop is the defining characteristic of the interactive communication model.
The receiver transmitting a message describes a different role or a new communication cycle, not a confirmation of the original message.
Acknowledging receipt only confirms the message arrived, not that its meaning was correctly understood.
Concept tested: Interactive communication model and feedback loop
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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