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CAPM · Question #132

A project team submits a weekly progress report to the project manager. The project manager consolidates the same report and sends a complete progress report to the stakeholders. What is this an examp

The correct answer is C. Formal communication. A structured written progress report submitted through a defined reporting chain is an example of formal communication.

Project Management Fundamentals and Core Concepts

Question

A project team submits a weekly progress report to the project manager. The project manager consolidates the same report and sends a complete progress report to the stakeholders. What is this an example of?

Options

  • AInformal communication
  • BInternal communication
  • CFormal communication
  • DHorizontal communication

How the community answered

(26 responses)
  • A
    4% (1)
  • C
    88% (23)
  • D
    8% (2)

Why each option

A structured written progress report submitted through a defined reporting chain is an example of formal communication.

AInformal communication

Informal communication consists of unplanned, ad hoc exchanges such as hallway conversations or instant messages - not structured written reports.

BInternal communication

Internal communication describes exchanges that occur within the organization, but the scenario also involves sending reports outward to stakeholders, making this label incomplete and not the best fit.

CFormal communicationCorrect

Formal communication refers to planned, structured exchanges that follow official channels and are typically documented - such as written progress reports, presentations, and status updates. The project manager consolidating team reports into a stakeholder-facing report follows a defined, documented communication structure, which meets the definition of formal communication.

DHorizontal communication

Horizontal communication occurs between peers at the same organizational level, but here communication flows upward from team to PM and then outward to stakeholders, not horizontally.

Concept tested: Types of communication in project management

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#Communication Management#Formal Communication#Progress Reporting#Stakeholder Communication

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