Which of the following roles is used to ensure that the confidentiality, integrity, and availability of the services are maintained to the levels approved on the Service Level Agreement (SLA)?

The correct answer is B. The IT Security Manager. The IT Security Manager is responsible for ensuring that the CIA triad - Confidentiality, Integrity, and Availability - of IT services is maintained at agreed-upon levels. While the Service Level Manager owns the SLA and monitors overall service delivery performance (uptime, resp

Security and Privacy Governance, Risk Management, and Compliance Program

Question

Options

AThe Change Manager
BThe IT Security Manager
CThe Service Level Manager
DThe Configuration Manager

How the community answered

(33 responses)

A
3% (1)
B
91% (30)
C
6% (2)

Explanation

The IT Security Manager is responsible for ensuring that the CIA triad - Confidentiality, Integrity, and Availability - of IT services is maintained at agreed-upon levels. While the Service Level Manager owns the SLA and monitors overall service delivery performance (uptime, response times, etc.), it is the IT Security Manager who specifically focuses on the security dimensions of those services-ensuring data is not disclosed to unauthorized parties (confidentiality), is accurate and unaltered (integrity), and is accessible when needed (availability). The Change Manager controls the change process, and the Configuration Manager maintains configuration records; neither has primary accountability for the security posture defined in SLAs.

Topics

#Roles and Responsibilities#IT Security Management#Confidentiality, Integrity, Availability (CIA)#Service Level Agreement (SLA)

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