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CAMS · Question #693

CAMS Question #693: Real Exam Question with Answer & Explanation

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Question

Which practices should financial institutions (FIs) adopt for the process of terminating customer relationships? (Select Three.)

Options

  • AUtilizing a flexible communication style that adapts to different customer situations during the
  • BImplementing a standardized procedure for customer termination that includes risk assessments
  • CPerforming a final review of a customer's transaction history and records to address any
  • DKeeping records of the termination process, including the justification for the decision and any
  • ENotifying the customer of the termination decision only after completing the termination process to

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