What are some of the prerequisites for the creation of a credit memo based on a credit memo request? Note: There are 2 correct answers to this question.

Question

Options

• ACopying control must exist between the sales document and the billing document.
• BThe Billing Block field in the credit memo request must be empty.
• CAn appropriate reason for rejection must be assigned to the original sales order item.
• DThe billing document of the original customer invoice must be cancelled.

• A
  79% (22)
• C
  7% (2)
• D
  14% (4)

Explanation

Creating a credit memo from a credit memo request requires copying control (A) because SAP uses VTFA configuration to transfer data between the sales document and billing document - without it, the system has no rules for how to copy fields across. Option B is correct because an active billing block on the credit memo request explicitly prevents billing from proceeding; the block field must be empty for the credit memo to be created.

Option C is wrong - reasons for rejection apply to sales order items to make them inactive/rejected, which is unrelated to credit memo request processing. Option D is wrong - the original invoice does not need to be cancelled; a credit memo is issued against a valid invoice to partially correct it, whereas cancelling the billing document is done via a billing reversal, a separate process entirely.

Memory tip: Think "Copy + Clear" - you need Copying control to exist, and the billing block must be Cleared (empty). Two C's, two correct answers.

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