Which documents can you copy to a Return Request document? Note: There are 2 correct answers to this question.

Question

Options

• AReturn
• BDelivery
• CA/R Credit Memo
• DA/R Invoice

• A
  79% (27)
• B
  9% (3)
• D
  12% (4)

Explanation

In SAP Business One's document-copy framework, a Return Request sits in the returns/credits branch of the sales flow, which is why only documents from that same branch are valid source documents. A Return (A) can be copied to a Return Request because both belong to the goods-return chain - a Return Request effectively formalizes or references an existing return transaction. An A/R Credit Memo (C) is likewise eligible because it lives in the same financial-credit side of the document flow and carries the relevant line-item data needed to populate a Return Request.

Delivery (B) is wrong because it belongs to the outbound fulfillment flow, not the returns flow - copying a Delivery into a Return Request is not supported in standard SAP B1 document linking. A/R Invoice (D) is a common trap: while an invoice is often the reason for a return, SAP B1 does not allow copying an A/R Invoice directly into a Return Request (you'd use it to create an A/R Credit Memo instead, and from there potentially link to the Return Request).

Memory tip: Think "Return Request only accepts documents that already live on the return side of the ledger." Both a Return and an A/R Credit Memo are downstream return/credit documents - they share the same conceptual space. Anything from the outbound/forward sales flow (Delivery, Invoice) feeds a different branch and cannot jump lanes into a Return Request.

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