You receive a customer message where several issues are reported. What will be your next step?

Question

Options

• AKindly ask the customer to separate the issues, that is, create one message for each issue.
• BStart message processing without contacting the customer.
• CSolve all issues in the message, because it is beneficial for the customers to report several issues in
• DAsk your colleagues for processing this message.

• A
  75% (12)
• B
  6% (1)
• C
  13% (2)
• D
  6% (1)

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