SAP
C_PXSUP_90 · Question #20
What are key success factors in message solving? (Choose two)
The correct answer is A. Solve the customer`s issue - no more and no less. B. Put yourself in the customer`s shoes. See the full explanation below for the reasoning.
Question
What are key success factors in message solving? (Choose two)
Options
- ASolve the customer`s issue - no more and no less.
- BPut yourself in the customer`s shoes.
- CAt first, try to guess.
- DWork without additional help.
How the community answered
(37 responses)- A81% (30)
- C5% (2)
- D14% (5)
Community Discussion
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