Which object is only used in the master agreement within SAP S/4HANA Service: SOM?

Question

Options

• ACustomer hierarchy
• BBusiness partner
• CSubscription product
• DContract account

• A
  93% (38)
• B
  5% (2)
• D
  2% (1)

Explanation

Customer hierarchy is the correct answer because, within SAP S/4HANA Service SOM (Subscription Order Management), customer hierarchy is an object that exists exclusively in the master agreement - it defines the hierarchical grouping of customers that fall under the umbrella terms of that agreement, making it a master-agreement-only construct.

Business partner (B) is incorrect because business partners are a foundational SAP object used broadly across sales orders, service contracts, invoices, and virtually every other transactional document - not exclusive to master agreements. Subscription product (C) is incorrect because subscription products appear in individual subscription orders and contract items, not just at the master agreement level. Contract account (D) is incorrect because contract accounts are a financial/billing object used in FI-CA and across many billing-related documents, far beyond the scope of master agreements.

Memory tip: Think of "hierarchy" as belonging at the top - a master agreement is the top-level document, and a customer hierarchy represents the top-level customer structure. Only the "master" needs the "hierarchy."

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