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C_BOSUP_90 · Question #35
C_BOSUP_90 Question #35: Real Exam Question with Answer & Explanation
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Question
What is contractually defined in the Service Level Agreements (SLAs) of SAP Enterprise Support? (Choose two)
Options
- AThe products supported as defined in the SLA
- BThe Initial Response Time (IRT)
- CThe maximum time for providing corrective action for critical issues
- DThe dedicated support consultant that has been assigned to the customer
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