IBM
C9510-418 · Question #108
An administrator is using the Guided Troubleshooter in the IBM Support Assistant to troubleshoot IBM WebSphere Application Server issues. After going through data collection and analysis, no…
The correct answer is D. Use the Guided Troubleshooter to open a service request with IBM, so all the troubleshooting. See the full explanation below for the reasoning.
Question
An administrator is using the Guided Troubleshooter in the IBM Support Assistant to troubleshoot IBM WebSphere Application Server issues. After going through data collection and analysis, no reliable solution is found. What is the administrator's best next step?
Options
- ACall in a new PMR with IBM and upload Troubleshooter data to ECuREP.
- BOpen a new PMR with IBM and upload SystemOut.log from the IBM WebSphere Application
- CSubmit results to the IBM WebSphere Application Server forum for a quick response from other
- DUse the Guided Troubleshooter to open a service request with IBM, so all the troubleshooting
How the community answered
(40 responses)- A3% (1)
- B15% (6)
- C8% (3)
- D75% (30)
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