A high user load and interactive reporting system on a distributed installation is throwing timeout error messages. How is this resolved?

Question

Options

• AIncrease the JVM heap settings in IBM Cognos Configuration under Services.
• BEdit the install_location/bin CQEConfig.xml and change the DB_Connection_Pool value to 120,
• CEdit the install_location/webapps/p2pd/WEB-INF/services reportservice.xml and increase the
• DIncrease the number of Report Processes under IBM Cognos Administration on the Status tab

• A
  5% (2)
• B
  12% (5)
• C
  76% (31)
• D
  7% (3)

Explanation

Increase Asynchronous Timeout in High User Load Environments. If you have a high user load (over 165 users) and interactive reports are running continuously in a distributed installation, you may want to increase the asynchronous timeout setting to avoid getting error messages. The default is 30000. To resolve this problem, increase the wait timeout. 1. Go to the following directory: 2. install_locationwebapps/p2pd/WEB-INF/services/. 3. Open the reportservice.xml file in a text editor. 4. Change the async_wait_timeout_ms parameter to 120000. 5. Save the file. 6. Restart the service. cr_winux.doc/t_increaseforhighendload.html

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