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C2090-623 · Question #11

A report author gets the following error message: "An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2004-05-25-15:44:11.296-#9."…

The correct answer is B. Open the cogserver.log file using a text editor. To find out about the actual error though an administrator with file access to the server log (cogserver.log) will need to search that log for the SecureErrorID given in the on-screen

Troubleshoot

Question

A report author gets the following error message:

"An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2004-05-25-15:44:11.296-#9." How can the administrator get the complete error message?

Options

  • AOpen the cogerror.log file using a text editor.
  • BOpen the cogserver.log file using a text editor.
  • CRun the user report errors audit report from the samples Audit package.
  • DRun the user session details audit report from the samples Audit package.

How the community answered

(49 responses)
  • A
    2% (1)
  • B
    80% (39)
  • C
    6% (3)
  • D
    12% (6)

Explanation

To find out about the actual error though an administrator with file access to the server log (cogserver.log) will need to search that log for the SecureErrorID given in the on-screen

Topics

#error logging#cogserver.log#SecureErrorID#CAF

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