nerdexam
IBM

C2010-595 · Question #163

What is the purpose of a ticket template?

The correct answer is C. To efficiently populate common, high-volume service request fields. See the full explanation below for the reasoning.

Question

What is the purpose of a ticket template?

Options

  • ATo save the details of a record
  • BTo route a service request through a standard business process
  • CTo efficiently populate common, high-volume service request fields
  • DTo automatically apply Service Level Agreements to service requests

How the community answered

(30 responses)
  • A
    7% (2)
  • B
    17% (5)
  • C
    70% (21)
  • D
    7% (2)

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Full C2010-595 Practice