BCS-ISEB
BH0-012 · Question #84
Which of the following is an objective of business relationship management?
The correct answer is B. To ensure high levels of customer satisfaction. See the full explanation below for the reasoning.
Question
Which of the following is an objective of business relationship management?
Options
- ATo identify patterns of business activity
- BTo ensure high levels of customer satisfaction
- CTo secure funding to manage the provision of services
- DTo ensure strategic plans for IT services exist
How the community answered
(30 responses)- A7% (2)
- B70% (21)
- C20% (6)
- D3% (1)
Community Discussion
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