BCS-ISEB
BH0-012 · Question #78
Which one of the following are the two primary elements that create value for customers?
The correct answer is D. Resources and capabilities. See the full explanation below for the reasoning.
Question
Which one of the following are the two primary elements that create value for customers?
Options
- AValue on investment (VOI) and return on investment (ROI)
- BCustomer and user satisfaction
- CService requirements and warranty
- DResources and capabilities
How the community answered
(41 responses)- A7% (3)
- B5% (2)
- C15% (6)
- D73% (30)
Community Discussion
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