BCS-ISEB
BH0-012 · Question #39
Which process is responsible for dealing with complaints, comments, and general enquiries from users?
The correct answer is C. Request fulfilment. See the full explanation below for the reasoning.
Question
Which process is responsible for dealing with complaints, comments, and general enquiries from users?
Options
- AService level management
- BService portfolio management
- CRequest fulfilment
- DDemand management
How the community answered
(28 responses)- A7% (2)
- B14% (4)
- C75% (21)
- D4% (1)
Community Discussion
No community discussion yet for this question.