BCS-ISEB
BH0-012 · Question #181
BH0-012 Question #181: Real Exam Question with Answer & Explanation
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Question
The BEST description of the purpose of Service Operation is?
Options
- ATo design and build processes that will meet business needs
- BTo deliver and support IT Services at agreed levels to business users and customers
- CTo decide how IT will engage with suppliers during the Service Management Lifecycle
- DTo proactively prevent all outages to IT Services
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