BCS-ISEB
BH0-012 · Question #181
The BEST description of the purpose of Service Operation is?
The correct answer is B. To deliver and support IT Services at agreed levels to business users and customers. See the full explanation below for the reasoning.
Question
The BEST description of the purpose of Service Operation is?
Options
- ATo design and build processes that will meet business needs
- BTo deliver and support IT Services at agreed levels to business users and customers
- CTo decide how IT will engage with suppliers during the Service Management Lifecycle
- DTo proactively prevent all outages to IT Services
How the community answered
(25 responses)- A16% (4)
- B72% (18)
- C4% (1)
- D8% (2)
Community Discussion
No community discussion yet for this question.