BCS-ISEB
BH0-012 · Question #174
Which of the following is NOT a valid objective of Request Fulfillment?
The correct answer is B. To update the Service Catalogue with services that may be requested through the Service Desk. See the full explanation below for the reasoning.
Question
Which of the following is NOT a valid objective of Request Fulfillment?
Options
- ATo provide a channel for users to request and receive standard services
- BTo update the Service Catalogue with services that may be requested through the Service Desk
- CTo provide information to users about what services are available and how to request them
- DTo source and deliver the components of standard services that have been requested
How the community answered
(29 responses)- A10% (3)
- B79% (23)
- C7% (2)
- D3% (1)
Community Discussion
No community discussion yet for this question.