BCS-ISEB
BH0-012 · Question #159
Which of the following is the correct definition of an outcome?
The correct answer is B. The result of carrying out an activity, following a process or delivering an IT service. See the full explanation below for the reasoning.
Question
Which of the following is the correct definition of an outcome?
Options
- AThe results specific to the clauses in a service level agreement (SLA)
- BThe result of carrying out an activity, following a process or delivering an IT service
- CAll the accumulated knowledge of the service provider
- DAll incidents reported to the service desk
How the community answered
(29 responses)- A17% (5)
- B72% (21)
- C3% (1)
- D7% (2)
Community Discussion
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