BCS-ISEB
BH0-012 · Question #14
Why is it important for service providers to understand patterns of business activity (PBA)?
The correct answer is C. Demand for the services delivered by service providers are directly influenced by PBA. See the full explanation below for the reasoning.
Question
Why is it important for service providers to understand patterns of business activity (PBA)?
Options
- APBA are based on organizational roles and responsibilities
- BIT service providers CANNOT schedule changes until they understand PBA
- CDemand for the services delivered by service providers are directly influenced by PBA
- DUnderstanding PBA is the only way to enable accurate service level reporting
How the community answered
(40 responses)- A18% (7)
- B8% (3)
- C70% (28)
- D5% (2)
Community Discussion
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