BCS-ISEB
BH0-012 · Question #130
Which of the following is NOT a service desk type recognized in the service operation volume of ITIL?
The correct answer is C. Outsourced. See the full explanation below for the reasoning.
Question
Which of the following is NOT a service desk type recognized in the service operation volume of ITIL?
Options
- ALocal
- BCentralized
- COutsourced
- DVirtual
How the community answered
(34 responses)- A9% (3)
- B6% (2)
- C71% (24)
- D15% (5)
Community Discussion
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