BCS-ISEB
BH0-012 · Question #119
What are the categories of events described in the ITIL service operation book?
The correct answer is C. Informational, warning, exception. See the full explanation below for the reasoning.
Question
What are the categories of events described in the ITIL service operation book?
Options
- AInformational, scheduled, normal
- BScheduled, unscheduled, emergency
- CInformational, warning, exception
- DWarning, reactive, proactive
How the community answered
(26 responses)- A8% (2)
- B4% (1)
- C77% (20)
- D12% (3)
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