Which one of the following is the BEST definition of an event?

Question

Options

• AAny change of state that has significance for the management of a configuration item or IT service
• BAn unplanned interruption to an IT service or a reduction in the quality of an if service
• CThe unknown cause of one or more incidents that have an impact on an if service
• DReducing or eliminating the cause of an incident or problem

• A
  83% (59)
• B
  10% (7)
• C
  4% (3)
• D
  3% (2)

No community discussion yet for this question.