BCS-ISEB
BH0-006 · Question #286
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
The correct answer is B. Incident volume reduction. See the full explanation below for the reasoning.
Question
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
Options
- AImproved user satisfaction
- BIncident volume reduction
- CElimination of lost incidents
- DLess disruption to both IT support staff and users
How the community answered
(29 responses)- A3% (1)
- B83% (24)
- C10% (3)
- D3% (1)
Community Discussion
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