BCS-ISEB
BH0-006 · Question #281
From a well-informed User's perspective, which of the following is a likely sequence in the management of a service failure?
The correct answer is B. Incident Management, Problem Management, Change Management, Release Management. See the full explanation below for the reasoning.
Question
From a well-informed User's perspective, which of the following is a likely sequence in the management of a service failure?
Options
- AIncident Management, Problem Management, Release Management, Change Management
- BIncident Management, Problem Management, Change Management, Release Management
- CChange Management, Incident Management, Problem Management, Release Management
- DIncident Management, Change Management, Release Management, Problem Management
How the community answered
(17 responses)- A12% (2)
- B76% (13)
- C6% (1)
- D6% (1)
Community Discussion
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