BCS-ISEB
BH0-006 · Question #273
A service-based (rather than a customer-based) SLA:
The correct answer is D. Covers a single service, for all of the customers of that service. See the full explanation below for the reasoning.
Question
A service-based (rather than a customer-based) SLA:
Options
- ACovers all services for a particular customer
- BCovers a set of similar services, for a single customer
- CCovers all services
- DCovers a single service, for all of the customers of that service
How the community answered
(23 responses)- A13% (3)
- B4% (1)
- C4% (1)
- D78% (18)
Community Discussion
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