BCS-ISEB
BH0-006 · Question #240
Which statement BEST represents the guidance on incident logging?
The correct answer is B. All incidents must be fully logged. See the full explanation below for the reasoning.
Question
Which statement BEST represents the guidance on incident logging?
Options
- AThe Service Desk decide which incidents to log
- BAll incidents must be fully logged
- CIncidents must only be logged if a resolution is not immediately available
- DOnly incidents reported to the Service Desk can be logged
How the community answered
(46 responses)- A11% (5)
- B80% (37)
- C2% (1)
- D7% (3)
Community Discussion
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